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An intro call is a 30-minute consultation session where Gemma gets to know potential clients and explores their specific needs. It’s an opportunity for clients to share their goals, ask questions about her services, and see how she can help improve their organizational well-being, prevent burnout, and more. This no-pressure conversation is designed to help Gemma better understand the client's needs and also provide a clear sense of how she can support them, all at no cost or obligation.